Head-IT(ERP Implementation)

Department/Unit: IT
Education: BE (CS), BCA, MCA, BE (IT), BSc(IT) from recognized University
Experience: Min 7 years of total and 3 years of relevant experience
Location: Mumbai
Job Description:

Initiated IT Help-desk system:

  • Management of IT Infrastructure Project. Procurement of hardware and software. Setting up data centre.
  • Implemented Virtualisation of server with VMware.
  • SAP implementation in three phases. FICO, SD, MM in 1 st stage, PP, QM, Retail, BI & BO in 2 nd stage and HR &

Payroll in final stage:

  • IT and functional team planning, recruitment.
  • IT service management process using Incident / Problem Management/Asset Management.
  • Developed incident, preventative incident, preventative incident tickets and report.
  • Successfully utilised monitoring software to identify and proactively correct infrastructure issues before they

Impacted production

  • Provided additional technical support to troubleshoot calls from regional and branch offices and performs maintenance on all systems.